Congress Program

Speakers include national and international representatives of shipping companies, port entities, travel agencies, destinations and travellers with accessibility needs. The schedule may be changed.




Monday, 2 December – Pre-congress

8:30 h Delegate registration and presentation of the welcome pack at the Santos Hotel(Las Arenas Spa & Resort, Eugenia Viñes, 22-24, 46011 Valencia).

9:30 h Official opening of the Congress

Official welcome from dignitaries:

Presented and conducted by Fernando Valmaseda, CEO of the RV Edipress Group

  • María Reyes Maroto Illera, Spanish Minister of Industry, Trade and Tourism
  • Ximo Puig, President of the Region of Valencia
  • Salvador de la Encina, President of the Spanish Ports Authority
  • Joan Ribó Canut, Mayor of Valencia
  • Francisco Sardón Peláez, President of PREDIF

10:30 h Inaugural panel session: stakeholders of the accessibility value chain of cruise tourism

Moderator: Juan Daniel Núñez, Editor of Smart Travel News

  • Isabel María Oliver Sagreras, Spanish Secretary of State for Tourism
  • Marco Pizzio, Head of the Department of Social and Accessible Tourism at AISM and Board Member of ENAT
  • Ana Lope Carvajal, Head of the Department of Infrastructures, Spanish Ports Authority
  • Antonio Bernabé, Managing Director at the Valencia Tourism Foundation
  • Charles-Etienne Bélanger, Director of the International Social Tourism Organisation (OITS-ISTO)

11:30 h Coffee break.

12:00 h Experiences and requests of travellers with accessibility needs

Moderator: Fernando Valmaseda, CEO of the RV Edipress Group

  • Tatiana Alemán Selva, Technical Director of Universal Accessibility, Tourism and Culture, PREDIF
  • John Sage, Founder and President of Accessible Travel Solutions
  • Sylvia Longmire, CEO of Spin the Globe
  • Juan José Medina, Partner of PUNTODIS
  • Javier García Pérez, Managing Director of the Spanish Confederation of Organisations for the Elderly (CEOMA)

13:30 h Cruise companies and the experience for passengers with accessibility needs

Moderator: Virginia López, CEO of the Cruises News Media Group

  • Carmen Morosan, Global Shore Excursions Manager, Intercruises Shoreside & Port Services
  • Raquel Gallego Martín, Charter Specialist, Pullmantur Cruises
  • Sergio Arévalo, Head of Sales for Spain at Royal Caribbean
  • Rafael Fernández Álava, Director of Communication and Marketing at Costa Cruises
  • Agustín Quesada, Director General of Mundomar Cruises – Representative of Princess Cruises and Cunard Line

14:30 h Lunch at the congress venue.

15:30 h Accessibility best practices at tourism destinations

Moderator: Enrique Martínez, President of SEGITTUR

  • Josep Maria Gómez, Head of Sustainable and Accessible Tourism at Barcelona Tourist Board
  • Sara Duarte, Director General of Accessible Portugal
  • Ulrike Bohnet, Director of the German National Tourist Office for Spain and Portugal
  • Miriam Díaz Herrera, Counsellor for Tourism, Santander City Hall
  • María Rosa Sánchez Jiménez, Delegate Counsellor for Tourism in Malaga

16:30 h Coffee break.

17:00 h The role of travel agencies and tour operators in accessible cruise tourism

Moderator: Gerda van ‘t Land, directora de Buitengewoon Reizen

  • Mirjam Versteegh, CEO de Disabled Accessible Travel
  • Veroniek Maat, CEO de Accessible Travel Netherlands
  • Malik Alkarea, Director of the Cruise Division of the Ávaris Group (B The Travel Brand).
  • Joan Gatnau i Florensa, CEO de Barcelona for all needs
  • Vittorio Lepre, CEO of “Cosy for you” Tour Operator

18:00 h Challenges and opportunities for accessible tourism in cruise experiences

Moderator: Juan Antonio Ledesma, Journalist and Board Member of PREDIF

  • Carmen Morosan, Global Shore Excursions Manager, Inter-cruises Shoreside and Port Services
  • Rafael Fernández Álava, Director of Communication and Marketing at Costa Cruises
  • Josep Maria Gómez, Head of Sustainable and Accessible Tourism, Barcelona Tourist Board
  • Mar Chao, Director of Business Generation and Trade at Valenciaport
  • John Sage, Founder and President of Accessible Travel Solutions

19:00 h Presentación de conclusiones del Congreso.

Presented by Fernando Valmaseda, CEO of the RV Edipress Group

19:15 h Official closure of the Congress.

Moderator: Fernando Valmaseda, CEO of the RV Edipress Group

  • Francesc Colomer, Regional Secretary of Tourism
  • Emiliano García, Counsellor for Tourism at Valencia City Hall
  • Francisco Sardón Peláez, President of PREDIF

20:00 h Closing cocktails and gala dinner with dignitaries at the Santos Hotel (Las Arenas Spa & Resort)



Ver y participa en una red de destinos y empresas que promueven el turismo accesible e inclusivo